Returns & Exchanges
At Ekkovision, we stand behind the quality of our sports supplements and apparel. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Ensure supplements are unopened and apparel is in original condition with tags, then securely pack the items using the provided return shipping label.
Ship the Items
Drop off your package at any authorized carrier location and keep your tracking receipt for verification during the transit process.
Receive Refund or Credit
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing